Shipping | Special Orders | Returns
What if an item I'm looking for is "Special Order Only"?
Please submit your request to LarisaL@easy-aquariums.com
What is the return policy?
All items (excluding live product) must be in "NEW UN-USED" condition with all packaging, manuals, accessories etc, ORIGINALLY purchsed from Easy Aquariums.
What if my product is defective?
Please contact Easy Aquariums IMMEDIATELY upon receipt of your defective item. Easy Aquariums is more than happy to work with you to either fix or replace (at EA's sole discretion) the item.
When will my online order from Easy Aquariums ship?
We apologize for the inconvenience, online orders temporarily unavailable
My Fish/Coral/Plant/ETC died, what should I do?
We endeavor to provide healthy If you purchased a live animal or plant from Easy Aquariums please contact us immediately and we will address each case individually. As a general rule livestock deaths within 48 hours of purchase will be issued a full refund, on the condition that you provide us with the deceased animal and a water sample. Some exceptions apply. If you are unable to return to the store please call us to discuss your options.